Tuesday, November 29, 2011
P.R.I.D.E. : Changing the Landscape
To meet and maintain the demand of qualified human resources in Philippines Business Process Outsourcing (BPO) sector has prompted the establishment of training centers to equip potential BPO workers with employable skills.
These training facilities address the gap between industry requirements on qualified human resources and the graduates produced by the academe.
Skilled workers are important in sustaining the country’s investment growth. The country continues to attract foreign investors because of its competitive labor cost and quality skilled workers.
Other Asian countries have significantly increased their labor cost, making them expensive investment destination for most foreign countries in the West.
The Philippines is more favorable in terms of operations cost. Foreign companies favor Filipino workers because they are easily trainable and hard working.
These call center training centers provide extensive training, for individuals who may want to enter to the growing BPO/call center industry. Training modules include building self-confidence confidence building, improving communication skills and grammar, and being familiar with Western culture, among others.
These accredited training centers invest on top-notch technology and expert trainers in the call center industry to offer technical training and simulation exercises, in order to give its trainees the best buildup and background to ensure employment after completing the course.